Welcome to www.ntkbearing.com (the "Site"). These Terms of Service ("Terms") are entered into between Handan Ouyun Auto Parts Co., Ltd. ("we", "us", "NTK", or the "Company") and any individual or entity that accesses or uses the Site ( "you"). By accessing or using the Site, you acknowledge that you have read, understood, and agreed to be bound by these Terms together with the Privacy Policy, Cookie Policy, and Disclaimer published on the Site; if you do not agree with any provision, please stop using the Site. These Terms take effect on August 18, 2026.

1. Acceptance of Terms

By accessing or using any function of the Site, you confirm that: (1) you have read and agree to these Terms and the policies incorporated by reference; (2) you have the legal capacity to enter into binding contracts; and (3) your use does not violate any applicable law.

2. Modifications to the Terms

We may revise these Terms from time to time, and the revised Terms take effect upon publication on the Site. In the event of material revisions (such as changes to the scope of liability or the dispute resolution mechanism), we will announce them prominently on the Site. Continued use of the Site constitutes acceptance of the revised Terms; if you disagree, you should stop using the Site.

3. Eligibility and Authority

You represent and warrant that: (1) you are of legal age and have full capacity for civil conduct; (2) if you make inquiries or place orders on behalf of a company or other entity, you are duly authorized to do so; and (3) you will not use the Site for any unlawful or prohibited purpose.

4. Nature of the Service

The Site provides business-to-business (B2B) product information, quotation inquiry, and after-sales support for NTK brand automotive bearings — including hub bearings and hub units (first to fourth generation), hub housings, clutch release bearings (mechanical and hydraulic), air-conditioning compressor bearings, tapered roller bearings, and deep groove ball bearings — and does not offer retail sales to end consumers. Product and pricing information displayed on the Site does not constitute an offer.

5. Acceptable Use

You agree not to: (1) use the Site in any manner that disrupts, interferes with, or gains unauthorized access to the Site's infrastructure; (2) collect Site content (product data, prices, images, and copy) for commercial resale or for building a competing database; (3) scrape the Site's content with automated scripts in bulk; (4) submit false, misleading, or fraudulent inquiries; (5) distribute malicious code or unlawful information; or (6) circumvent the Site's technical protection measures. We reserve the right to terminate services and pursue legal remedies for violations of the above.

6. Intellectual Property

All content on the Site — including but not limited to the NTK trademark, logos, product images, technical documentation, copy, page design, and source code — is owned by Handan Ouyun Auto Parts Co., Ltd. or its licensors and is protected by the Copyright Law and Trademark Law of the People's Republic of China and applicable international conventions. Without written permission, you may not copy, adapt, translate, publish, display, or use such content for any other commercial purpose. Third-party trademarks displayed on the Site (such as vehicle manufacturer brands and OE numbering systems) are the property of their respective owners and are used for fitment identification purposes only.

7. Product Information

We endeavor to ensure that the product information displayed on the Site (specifications, vehicle fitment, OE references, and interchange references) is accurate, but we make no express or implied warranty as to the absolute accuracy, completeness, or timeliness of such information. Product appearance, dimensions, and packaging may vary between production batches. Final specifications are subject to the contract or Proforma Invoice confirmed by both parties.

8. Inquiries and Quotations

An inquiry submitted through the Site does not constitute an offer, and we may accept or decline any inquiry at our sole discretion. Our quotations are issued in the form of a Proforma Invoice or written confirmation and are valid for the period stated therein; if no validity period is stated, the quotation is valid for 30 calendar days by default. Whether a quotation is inclusive of tax, freight, or duties is as expressly stated in the quotation.

9. Order Confirmation

An order is concluded only upon written confirmation by both parties (including by email or electronic signature). We reserve the right to decline or cancel orders based on credit assessment, inventory, production planning, or compliance review. Once confirmed, an order may not be modified or cancelled unilaterally without the written consent of both parties.

10. Prices and Payment

Prices are as confirmed in the order, in the currency and amount stated. Payment methods, credit terms, and advance payment ratios follow the Proforma Invoice. If payment is not made when due, we may: (1) suspend further shipments; (2) charge liquidated damages for late payment (0.05% of the unpaid amount per day); and (3) take other remedies permitted by law.

11. International Trade Terms

Trade terms are governed by Incoterms® 2020 as in force at the time of contracting. Unless otherwise agreed, export orders default to FOB (Free On Board) at Tianjin Port or Qingdao Port; the buyer bears destination-port customs clearance, duties, and delivery costs.

12. Transportation and Delivery

The mode of transportation (sea, air, rail, or courier) follows the Proforma Invoice. Delivery periods run from receipt of the advance payment or letter of credit; estimated delivery periods are for reference only and do not constitute a guarantee. Delays caused by force majeure do not constitute breach.

13. Inspection and Acceptance

Upon receipt of the goods, you shall inspect their appearance, quantity, and specifications within 7 calendar days. Any non-conformity must be notified to us in writing within that period, together with unpacking photographs and the packing list; failure to notify within the period constitutes acceptance. The inspection period for latent defects is 30 calendar days from discovery and in no event more than 12 months after delivery.

14. Returns and Exchanges

For returns and exchanges caused by us (wrong shipment, shortage, or quality issues), freight and re-shipment costs are borne by us. For returns caused by you (ordering errors, specification mismatches, or vehicle fitment mismatches), our prior written consent is required and returned goods must be unused and in original packaging; customized products are not eligible for return.

15. Quality Warranty

NTK standard products carry a 12-month quality warranty from the date of shipment. The warranty covers product failures caused by material and manufacturing defects, and excludes: (1) improper installation; (2) use under loads or conditions beyond the intended design; (3) inadequate lubrication or maintenance; and (4) modification or disassembly by third parties. For qualifying claims within the warranty period, we will provide free replacement or a refund.

16. Export Control and Sanctions Compliance

Each party undertakes to comply with the export control and economic sanctions laws and regulations applicable to the transaction (including those of China and of the relevant jurisdictions of the transaction). You represent that your purchase is not part of any arrangement involving restricted end uses, end users, or destinations in violation of such laws. If a transaction is suspected of violating the foregoing, or if you fail to provide the required end-user and end-use certification upon request, we may lawfully decline or suspend the inquiry, quotation, production, or shipment, and such measures shall not constitute breach on our part.

17. Limitation of Liability

To the maximum extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, or punitive damages (including but not limited to loss of profits, loss of goodwill, business interruption, and loss of data). Notwithstanding the cause of action, our aggregate liability for any dispute under an order is limited to the amount you actually paid to us for that order.

18. Indemnification

You agree to indemnify and hold us harmless from any claims, losses, damages, and reasonable expenses (including attorneys' fees) arising from your breach of these Terms, misuse of the Site, or infringement of third-party rights.

19. Force Majeure

Where performance of obligations under these Terms is prevented or delayed by force majeure (including but not limited to earthquakes, floods, typhoons, fires, epidemics, wars, armed conflicts, strikes, government actions, severe shortages of energy or raw materials, and perils of the sea), the affected party shall be relieved of liability in whole or in part upon timely notice to the other party.

20. Governing Law

The formation, validity, interpretation, and performance of these Terms are governed by the laws of the People's Republic of China (excluding its conflict-of-laws rules). Provisions concerning international trade terms are governed by Incoterms 2020; provisions concerning letters of credit are governed by UCP 600.

21. Dispute Resolution

Any dispute arising out of these Terms or the use of the Site shall first be resolved through friendly negotiation; failing such negotiation, the dispute shall be submitted to the China International Economic and Trade Arbitration Commission (CIETAC) for arbitration in accordance with its arbitration rules then in force, with the place of arbitration in Beijing and the arbitration language Chinese. The award shall be final and binding on both parties. This provision does not affect the application of mandatory consumer protection laws.

22. General Provisions

• Severability: if any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force and effect;
• Entire agreement: these Terms and the policies incorporated by reference constitute the entire agreement between the parties regarding use of the Site;
• Waiver: our failure or delay in exercising any right does not constitute a waiver of that right;
• Assignment: you may not assign your rights or obligations under these Terms without our written consent;
• Electronic communications: you agree that notices related to these Terms may be given by email or prominent announcement on the Site, and such electronic notices have the same effect as written notices;
• Contact: email [email protected], tel +86 186 3002 6231.